Skip to content
VillaPool

—Leaks and diagnostics

When a pool loses water only while the pump runs

Loss that happens with the pump on but not off usually lives where the water is under pressure: after the pump.

When the pump runs, the return side of the system — from the pump through the filter, heater and chlorinator back to the pool — is under pressure. Leaks there may only lose water while running. Common places include joints and unions in the plant, filter and valve seals, and buried return lines. A multiport valve that lets water pass to waste can also drain the pool through the backwash line.

Diagnostic guides describe what an owner can observe safely. They do not locate a fault; testing on site does that.

Checking the plant for drips and damp, and checking the backwash outlet for water flowing during normal filtration, are simple first steps. Pressure testing return lines confirms underground leaks. Recording loss with the pump on and off makes the pattern clear.

01Summary

What matters most here

  • Pressure side

    Leaks after the pump.

  • Check the plant

    Drips, damp and seals.

  • Check the backwash line

    Water passing to waste.

02Detail

Where to look

  • Plant joints

    Unions, valves and fittings.

  • Filter and valve

    Seals and multiport gaskets.

  • Backwash outlet

    Flow during normal filtering.

  • Return lines

    Buried pipes under pressure.

03Before you start

Simple checks

  • Inspect the plant

    With the pump running.

  • Check the waste outlet

    For flowing water.

  • Compare loss

    Pump on versus off.

—In practice

How to use this

Compare the loss with the pump running and with it stopped. If loss happens mainly while running, inspect the plant’s joints, unions and valves, check whether the backwash line runs water while it should not, and arrange pressure testing of the return lines to find any leak buried under the deck.

Mistakes worth avoiding

Ignoring the backwash line
A multiport valve that lets water pass to waste is a common cause of loss while running, and easily overlooked.
Only checking the shell
Loss that happens only while the pump runs usually lives on the pressure side after the pump, not in the shell.

04FAQ

Common questions about this

Why does loss only happen when running?
The return side is only pressurised when the pump runs.
Can the filter valve leak to waste?
Yes, worn multiport valves can pass water to the backwash line.
How are buried return lines tested?
By isolating and pressure testing them.
Is a drip in the plant important?
Even small drips add up over days.

—NEXT

Loss only while running?

Send photos of the plant. We will suggest what to check.